The types of information we collect depend on the nature of your interaction with us.
Personal information is information that can identify an individual or information about an identifiable individual. We may collect personal information such as:
your contact information – e.g., name, postal address, telephone number, and email address;
your personal preferences – e.g., product wish lists, language preferences, and marketing consent
your transaction information – e.g., products purchased, method of payment, amount paid, signature, and credit or debit card number.
In addition, we may collect the following types of information:
we may ask you for your postal code, for example, to assist us with market research, planning our flyer distribution, and other marketing communications;
we may collect certain data when you visit our Web Site, such as your IP address, the type of browser you are using or the referring URL; or
we may collect and summarize customer information in an aggregate format for internal statistical and research purposes. We may, for example, summarize our data to determine that a certain percentage of contest entrants are male, aged 18 to 25.
You may choose not to provide us with your personal information. However, if you make this choice we may not be able to provide you with the product, service, or information that you requested.
From time to time we may supplement information you give us with information from other sources, such as information validating your address or other available information you have provided us. This is to help us maintain the accuracy of the information we collect and to help us provide better service.
Information collected from you may be used for business purposes to tailor product selection, provide certain services, improve customer experience, and for the purposes of fraud prevention and processing and shipping the order. We also may use your contact information to send you promotional information, newsletters, updates and other information that we believe may be of interest to you.
For example, we may use your personal information to:
fulfill orders and requests for products, services or information;
process returns and exchanges;
detect and protect against fraud and error;
establish and manage your accounts with us;
track and confirm online orders;
process credit account applications;
track and analyze your purchases and preferences to better understand your product and service needs and eligibility;
market and advertise products and services;
communicate things like special events, promotions and surveys;
tailor our online content or in-store offerings to you based on your interactions with us and your preferences;
conduct research and analysis;
operate, evaluate and improve our business; and
HOW WE SHARE YOUR INFORMATION
Canada Masonry Kits does not sell or rent our customers’ personal information to any other party. However, in the normal course of business we may share some of your personal information within our corporate family and with third parties acting on our behalf or as permitted or required by applicable law. Our affiliates and third party service providers may be located in foreign jurisdictions and this may result in personal information collected by Canada Masonry Kits being stored or processed in those jurisdictions, and / or be accessible to law enforcement, courts and regulatory authorities in accordance with the law of these foreign jurisdictions.
In the event we receive notice from a manufacturer of a product safety recall, we may provide your contact information, limited to name, address, and telephone number, to the manufacturer so that they may notify you of the recall and supply details of any replacement or repair programs. This transfer or your contact information will occur only for recalls that may impact your personal safety or impair the functionality of the product you purchased from us.
SALE OR TRANSFER OF ALL OR PART OF CANADA MASONRY KITS
Canada Masonry Kits and its service providers or affiliates may disclose your information as permitted or required by applicable law.
Last update: December 2021